In some cases you want to do a fresh install of Coginiti Pro which includes removing the user files such as the catalog and your connections.
Warning: Catalog items and your connections will be removed when you do this.
On Windows
1. Using Windows "Add or Remove Programs" in Control Panel remove Coginiti Pro.
2. Go to Windows Explorer, navigate to C:/Users/<username>/AppData/Local/Aginity directory and rename aginity-pro to OLD-aginity-pro. This way we could recover the old version if you wanted. Remove it if you have no intention of using it again.
3. Reinstall the product which should create a new version of the user files.
On Mac
1. Uninstall Coginiti Pro by deleting it from your applications folder.
2. Using Finder, navigate to ~/Library/Application Support/ and rename aginity-pro directory to something like OLD_aginity-pro. This way we can keep it if needed.
3. Reinstall the product which should create a new version of the user files.