Coginiti Pro Licensing Portal Overview

Introduction 

The licensing portal gives companies that purchase multiple Coginiti Pro licenses the ability to easily manage and distribute paid keys to their users. 
 

Licensing at Coginiti

Licenses are issued for individual user email addresses.

  • License keys are unique and cannot be shared across multiple users
  • The email address for the issued key must match the email address used to register the application
  • License keys have an expiration date and a new key has to be obtained upon license expiration
    • Your Coginiti account team will work with you to automatically distribute new keys upon renewal
  • Multi-Device Support – users can apply the same key on up to 3 devices.  
  • Licenses can be issued to users before or after they have downloaded and installed the application  
  • Licenses can be issued to users before or after they have downloaded and installed the application

Portal Setup Options

Coginiti licensing portal supports two different types of customer use cases / configurations:

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  1. Department Setup
    • In this use case, licenses have been purchased for a subset of Coginiti Pro users at your organization (i.e. specific teams or departments at your company)
    • Requires an active Admin Role - License Admin manually adds and manages changes to users in the portal
    • Recommended when:
      • A customer has multiple departments or teams using Coginiti Pro and each group is managing their license purchasing budget separately 
      • A customer needs or wants tighter controls over license distribution to their users
  2. Enterprise Setup
    • In this use case, licenses have been purchased for every Coginiti Pro user in your organization regardless of their department or team
    • Requires a passive Admin Role – Users are automatically added to the portal based on your email domain. The License Admin takes action when all seats have been filled to either purchase new licenses or redistribute usage.
    • Recommended when:
      • A customer has purchased enough licenses for all Coginiti Pro users within their organization
      • A department or team is truly the only subset of users in their organization using Coginiti Pro

Note: By default Coginiti will configure your portal with the Department setup, unless otherwise discussed with one of our Sales or Customer Success team members.  

Logging in to the Portal

  • Users designated as license admins will receive an email from licensing@coginiti.co with a link to complete registration to the portal which can be accessed by navigating to https://licensing.coginiti.co/ 
  • Upon logging into the portal, an admin can navigate to the 'Users' tab at the top of the screen to see an empty user pool ready for user set up 

Adding Users to the Portal 

Department Setup 

With the department setup, an Admin will manually add each user.  

  • Click ‘Add User’

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  • Add user’s email address
    • The licensing portal will automatically look up the user registered with this email and pre-fill the remaining fields if they have already downloaded and installed Coginiti Pro 
      • If the user has not already downloaded Coginiti Pro, then the admin can complete the Add User form by manually adding the new users information 
    • The admin will then be able to edit user details
    • The Add User window also shows all the existing installations registered under this user’s email address. If needed, the admin can delete an old/unused installation.  
      • Reminder: users are allowed to use their license key on up to 3 devices. 
    • All fields are required to add the user

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Enterprise Setup

  • During Licensing portal launch, Coginiti will configure the portal to automatically add users on your company’s behalf
    • Existing users who have registered Coginiti Pro most recently with your company’s email domain(s) will be automatically added to the portal first
    • As new users install Coginiti Pro, they will automatically be added to the portal
  • The ‘Auto Upload by Domain’ toggle can be used to turn off this automatic process
  • If needed, follow the steps from ‘Department setup’ slide to add a users manually

Receiving a License Key

Regardless of the portal setup type, when a new user is added to the licensing portal, a new license key is created. This new license key is Emailed directly to each user.

The email will look like this: 

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At any time, the Licensing Admin can find and copy a user’s license key in the portal and send it to the user. 

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Registering a License Key 

  • In some cases, the new license key from the portal is applied automatically upon a user’s next login
  • However, if a user is in an air gapped environment, meaning Coginiti cannot connect directly with their application to apply the key automatically, a user can use the emailed license key to manually register by navigating to Help > Register within the application. 

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Disabling a User

If a user leaves your company or they no longer need a paid license to Coginiti Pro, you can disable the user by simply selecting 'Disable'. 

  • Once the user opens Coginiti Pro again, their license key will be disabled
  • Upon disabling a user, you can use available seats for new users

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See the Licensing Portal FAQ article for further details

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